VICIdial is the most popular Open-Source Contact Center Solution in the world. With over 14,000 installations in over 100 countries around the world. The agent screen is available in 16 different languages, with options to easily create your own custom translations as well.
We have clients running VICIdial at call centers from 5 to 500 agents, handling over a million calls a day at the larger installations.
VICIdial is also award winning as well! With awards from CIO Review, Sourceforge, ITexpo and several others, VICIdial is acknowledged as a best-in-class solution for contact centers.